Shriti Malhotra

COO, The Body Shop


With 18+ years of experience in the Indian Retail sector, she started her career with Benetton as a Management Trainee in the early 90’. Having been in organized retail through its initial days, Shriti has worked in multiple roles and functions. She has also been instrumental in establishing Licensing, Retail and Wholesale operations for International sports brands.

She moved to Beauty and Cosmetics with The Body Shop 6 years ago. Her experience with The Body Shop has been exhilarating, fast paced and very rewarding. As the brand has been expanding rapidly in India, it has provided her the opportunity to work on the Beauty and Personal Care Retail Space by focusing on Operational Excellence, Rapid Expansion and Customer Contact Strategy.

The Body Shop is today one of the largest International Cosmetic Brand chains in the country and present in almost 30 cities across the country across Tier 1/2/3 and 4 cities and towns.