Kunal is a passionate Retail Technology professional with over 19 years of experience in Technology leadership roles having worked with leading organizations like Trent Ltd., Trent Hypermarket, Reliance Retail and Nilkamal Plastics Ltd. Kunal carries significant leadership and management experience in providing strategic direction on technology initiatives, enable business transformation that can deliver top-line impact, improve customer experience, implement Digital and Omni Channel IT strategy, IT outsourcing and Enterprise Architecture. Kunal in his current role as Head IT – Raymond Ltd., Lifestyle business, is responsible for Strategic and operational aspects of IT for the Lifestyle business i.e. Suiting, Apparel, Shirting, Garmenting, Retail, Made to Measure and Central Functions. This includes defining the IT framework for Enterprise as well as Digital and Omni-channel IT strategy. Kunal is currently transforming the entire IT landscape at Raymond by migrating the current SAP architecture to SAP S4 HANA (Retail and Manufacturing) which is one of the first implementation across the world. He is currently working towards changing the front-end systems at stores along with CRM, analytics and Omni-channel capabilities. Over the last 2 years a lot of digital initiatives have taken place which has put the organization in the forefront compared to its competitors. Kunal has done his management from NMIMS and Masters of Commerce from Mumbai University.
Kunal is an active member of the Retail Technology Committee of RAI (Retailers Association of India) and also enjoys writing articles for various publications.