IRTA AWARD CATEGORIES 2017

Home»IRTA AWARD CATEGORIES 2017
  1. IMAGES Most Admired Retailer of the year: Loyalty Program Implementation
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    Definition: This award would felicitate retailers that have been able to establish long lasting relationships through an effective loyalty program thereby ensuring recurring customers

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    Award Criteria
    1. Value to customer (financial or material benefits along with associated prestige value)
    2. Commercial benefit for the brand (before and after scenarios)
    3. Innovation (in the way it is rolled out)

  3. IMAGES Most Admired Retailer of the year: Payment Project Implementation
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    Definition: Through this award, the jury would recognize a payment service (seamless payment through POS, payment by card, alternate modes of payment like mobile wallet) which epitomizes convenience and ease of transaction for the customer

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    Award Criteria

    1. Ease of transaction (% reduction in average processing time or % increase in the number of customers serviced)
    2. Innovation in the payment service
    3. Overall flexibility across platforms (tab, mobile, etc.)
    4. Monetary value to organization

  5. IMAGES Most Admired Retailer of the year: Mobile Technology Implementation
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    Definition: Through this award, the jury would felicitate the retailer which has successfully used the mobile platform for enhancing the consumer’s shopping experience

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    Award Criteria

    1. Demonstrated impact on customer (aesthetics, overall experience and ease of transaction
    2. Demonstrated impact on the organization (streamlined operations and commercialbenefit)
    3. Integration with Omni-channel strategy
    4. Technology innovation and brand value

  7. IMAGES Most Admired Retailer of the year: in-store technology Deployment
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    Definition : This award would recognise retailers who have been successful in communicating their brand messages through innovation in store design and visual merchandising using a technology platform

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    Award Criteria

    1.Customer acceptance (%increase in footfall)
    2. Commercial success (% increase in sales /customer conversion post implementation)
    3. Impact to store associates and customers

  9. IMAGES Most Admired Retailer of the year: Technology innovation by an SME retailer with turnover of less than 50 Cr.
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    Definition: This award would be presented to an SME retailer who implemented an innovative technology solution in order to enhance customer experience, increase revenues or improve operational efficiency

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    Note:Companies with less than 50 crores INR in turnover and not more than or equal to10 retail stores would qualify as SMEs

    Award Criteria

    1.Nature and innovation in the solution deployed
    2. Operational or financial benefit
    3. Impact to customers

  11. IMAGES Most Admired Retailer of the year: Technology innovation by an SME retailer with turnover of more Than than 50 Cr.
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    Definition: This award would be presented to an SME retailer who implemented an innovative technology solution in order to enhance customer experience, increase revenues or improve operational efficiency

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    Note:Companies with more than 50 crores INR in turnover and not more than or equal to10 retail stores would qualify as SMEs

    Award Criteria:

    1. Nature and innovation in the solution deployed
    2. Operational or financial benefit
    3. Impact to customers

  13. IMAGES Most Admired Retailer of the year: Digital Marketing Campaign
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    Definition: This award would recognise the retailer who was able to make the most innovative use of technology for its marketing and promotional activities.

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    Award Criteria:

    1. Use of a technology solution
    2. Use of digital channels like social media
    3. Use of digital channels excluding social media
    4. Impact of the digital marketing on brand and overall sales

  15. IMAGES Most Admired Retailer of the year: Enterprise Solution Implementation
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    Definition: This award would recognise the technology solution which seamlessly incorporates KPIs for a retail business through workflow driven processes

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    Award Criteria

    1. Process impact – automation of back end and front end processes, impact to employees
    2. Financial impact – Realized cost savings / revenue enhancements
    3. Innovation – Integration of mobile devices with the ERP system
    4. Customer impact – Demonstrated benefit to customers

  17. IMAGES Most Admired Retailer of the year: Analytics practice of The Year
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    Definition: Through this award, the jury will recognize retail organisations using analytics practices effectively and in a holistic manner to make optimum business decisions

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    Award Criteria

    1. Extent of implementation of analytics across the organization
    2. Innovative use of insights generated from company widedata
    3. Analytics use cases, impact to revenue, customer
    4. ROI of implementing an analytics solution

  19. IMAGES Most Admired Retailer of the year: IT security & operations
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    Definition: This award would recognise retailers leveraging technology to reduce time and cost of deploying new functions and maintaining the systems to ensure consumer data security

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    Award Criteria

    Note: Implementation of ISO 27001 does not qualify for the award

    1. Design of IT security framework – complexity, coverageand impact
    2. New IT security initiatives undertaken
    3. Technology and innovation – overall methodology and approach impacting people and processes
    4. Security cohesiveness across channels
    5. Impact to customer

  21. IMAGES Most Admired Retailer of the year: supply chain management & fulfillment
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    Definition: This award will felicitate the use of technology in developing the most agile, responsive and synchronised supply chain and fulfillment networks in the retail industry

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    Award Criteria

    1. Technology implementation
    2. Efficiency of the supply chain OTIF/Fill Rate/Stock turns
    3. Supply chain cost as percentage of total cost incurred
    4. Revenue impact

  23. IMAGES Most Admired Retailer of the year: Omni-channel
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    Definition: This award would felicitate retailers that have been able to offer shoppers an outstanding experience across all channels by incorporating best practices across the retail value chain

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    Award Criteria

    1. Last 5 year sales, PAT, Debt to equity ratio, inventory turnover ratio
    2. New launches (store, product, concept)
    3. Employee initiatives
    4. Loyalty and engagement, conversion rates
    4. Multichannel presence

  25. IMAGES Most Admired CIO Of The Year
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    Definition: Through this award, the jury would recognise the retail CIO who has been able to keep pace with the changes brought about by technology as a disruptor in recent times

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    Award Criteria

    1. Demonstrated excellence in adopting technology based solutions in retail processes
    2. Longevity, IT budget, brand enhancement and people leadership
    3. Advocacy contribution, contribution to thought leadership, new ideas and innovation done
    4. Brand enhancement, addressing people issues