IRF 2015

Where the best ideas in retail meet the best minds in retail.

The India Retail Forum (IRF) is the premier knowledge and networking platform for India’s burgeoning retail and shopping centre industries. In its 12th year, the annual congregation with the participation of the most esteemed visionaries, retail experts and influential decision makers charts a brand new course every year for the retail and shopping center fraternities. The Forum acts as a bridge between Indian and International players providing a holistic picture of the latest scenarios and opportunities.

An unmatched networking platform, the India Retail Forum represents the best opportunities for retailers, service and technology providers and innovators from all fields to grow their businesses. It is the place where new concepts meet with new technologies, where new ideas converse with traditional wisdom and where enthusiasm meets experience. IRF also applauds achievements in the retail industry every year.

As retailers, you need to go where your customer is.

Which is why, figuring out the nuts and bolts of omni-channel retailing – the development of a seamless consumer experience through all available shopping channels – is front and centre at all retail boardrooms. Many retailers, in India and elsewhere, are already making a – somewhat educational – journey to that utopian land. Yet, many of these retailers may not get ahead in time.

The way forward could be in translating pure e-commerce into a 360-degree business model that also incorporates a physical store network, giving customers the best of both worlds and more paths to purchase. The challenge is creating and sustaining the ‘seamlessness’ of this complex business model, given that it is near-impossible to predict where, when and from device or store the customer is likely to transact.

And that is why you need to be at the India Omnichannel Forum at the India Retail Forum 2015 on September 15th and 16th, 2015 at the Rennaissance Hotel & Convention Centre, Mumbai. The Conclave will also include the first-ever IMAGES Retail Technology Awards, to recognise excellence in concepts and formats leading the omni-chhanel revolution in India. The inaugural edition of IMAGES Retail Technology Awards on 15th September 2015 is being organised to honour retailers who have done exemplary work in the deployment of various IT solutions in the organisation which has resulted in better customer experience and enhanced business operations.

IMAGES Retail Technology Awards will serve as a benchmark in the Indian retail industry and we aim to bring in best practices in honouring the efforts of the retail fraternity. The categories have been carefully designed to ensure that not a single out-of-the box idea goes unnoticed. The awards have been rolled out with a focus on the following key aspects:Customer Experience, Innovation, and Excellence in Operations.

IRF has been endorsed by Industry stalwarts as an mportant chapter in modern retail.

Kishore Biyani, Founder and CEO, Future Group: “Modern retail has a huge potential to not only benefit from India’s increasing consumption demand but also create demand for value-added products, boost local entrepreneurship, create jobs and raise income levels. At IRF, let us explore how we can collaborate to create consumption demand and offer Indian consumers a better standard of living by providing better products at best prices.”

Ajay Kaul, CEO, Jubilant Foodworks: “IRF over the years has become the premier-most retail event in India. It’s a great congregation of best minds in retail. With a right mix of business and networking sessions, it offers a great opportunity.”

Anuj Puri, Chairman and Country Head, Jones Lang La Salle: “Platforms such as the IRF have done much to bring about the spirit of progress and overall concern for retail as an industry. Over the years, I have seen IRF become a major annual catalysing and unifying force for the Indian retail community. I look forward to this year’s event with hopes for an even greater infusion of the spirit of collaboration, communication and decision-making.”

The event will also host the annual Images Retail Awards (IRA), which recognises excellence in the business of retailing in India, and honours the achievements of India’s most progressive retailers who are fuelling growth and innovation across multiple categories in retail.

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